I recently went online and bought a Nokia N810. What is a Nokia N810 you may ask? Well CLICK HERE for a picture and information on this device.
Now here is my story and what I thought about this device. I received the N810 about 2 days after ordering it. I opened up the box and but it on the charger, let it charged to whatever Nokia told me to do. After it was charged fully I turned it on , did the setup name, time zone,etc.,.... you know the drill. I installed the Skype application and this worked great. Surfing the internet was ok very small to view and the keyboard was very small to use with someone with big hands like myself. But I was loving it...I could surf the internet when I had a WIFI connection! So after about 2 hours of playing around with it I shut it off, returned back to it half hour later and it would not turn on? I was like WAAAAaaaa? I tried taking the battery out to reset it and all the tricks I could think of doing. Still nothing, I could not turn this thing back on. So I got out the old owners manual and looked up the costumer service number for Nokia. I called them up and I was told to take the battery out and push a few buttons on the N810 to drain any kind of life it had in it out. I did this and still nothing it would not turn on, so Nokia tech support told me to send it back to the place I purchased it from for the one that I have is defective.
I hung up with them and felt a little upset but I just said to myself ok I will just get another one and this one will be ok. Boy was I wrong.............
A few days later I received my second Nokia N810, did everyting like I did the same time and guess what? This one would not turn back on either after playing with it for a few hours and turning it back on a little later. Now I am getting very upset...So I dig deeper and try to find out what the heck is going wrong with these things 2 for 2 now. I put it back on the charger and nothing on the display came up that it was charging like it did when I first got it. It was just dead all the way here at this point. I was like ok I will just leave it on the charger for a few hours and see what happens.....I wait....and wait....few hours up.....and try to turn it on and NOTHING still dead! Now I take out my Fluke Multi meter and check the voltage on the battery......it's fully charged....So its not the battery or the charger.....Now I am stumped, I know if I call Nokia what they are going to tell me so I do some research of my own on the internet. After about an hour of searching I see many people have been having the same problem that I have been having. And digging deeper I found one suggestion that did solve the not turning on problem.
You ready for this?
You take the Nokia N810 and put it in a freezer bag and put it in the freezer for a few hours. Laugh all you want it works. Now I did not do this that way I put it in a freezer bag and I had a can of compressed Freeze spay. This sped up the process, and guess what it turned on. I was like great now I solved that problem but to me this is not a fix. If I am going to impress my friends with this Nokia N810 taking it out with a bag and a can of freeze to turn it on will not impress them.
So I was getting ready to send this back and I tried on last place.....Nokia website. I found on there a program you could download to upgrade the firmware on the Nokia N810. I was like ok what do I have to loose if the firmware is really old maybe it was a bug and they fixed it...I downloaded the program and upgraded the firmware. And now it ALWAYS turns on and off for me after the upgrade. Now keep in mind Nokia's very own tech support did not even know this or even ask me what firmware version I had. So I called up Nokia again after a few days after I knew this really did solve the problem, and I explained to them what I did. I hope they added my information in there data base for other customers that have the same problem.
Now I ended up still sending the N810 back because one of the main reasons why I wanted it was for the GPS that it had. One problem is that it takes up to 4 min to connect to the satellites. So turn on the N810 in your car with clear view of the sky and just sit and wait a few min before you leave. And also the other problem is several times it would take me 35-40 min AWAY from the place I wanted to go.
Monday, March 31, 2008
Saturday, March 29, 2008
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